Which type of wheels do you have: spinner or inline?.These are the specific questions that you should ask before ordering the replacement wheels:
Protege luggage wheels driver#
Most wheel repair kits will contain at least basic tools but you may need to supply additional tools such as an ordinary screw driver or a drill.
Protege luggage wheels trial#
There may be some trial and error here especially if you cannot find the right measurements for your wheels and have to make an educated guess.
Protege luggage wheels how to#
In some cases, the return shipping will be covered by the luggage company and in others, it will be another expense that you must pay.Īttempting the repair on your own may mean watching a few videos to learn how to remove the faulty wheel and then making a few adjustments to get the new wheel installed correctly. From there, you can make the final decision and either okay the repair or have the bag shipped back. The repair shop will then tell you if it can be fixed or not, whether it is covered by your warranty and if not, how much the repair will be expected to cost overall. If the repair shop is too far away to be convenient, you will often be instructed to ship (at your own expense) the bag to be inspected. From there they can tell you how long it will take to get the part (if it needs to be ordered) and how much the whole repair will cost. Once you find a repair shop you can bring the bag in for inspection.
How long would service take at a repair shop vs. Wheel claims are frequently denied because of “normal” wear and tear or suggested abuse. Is this repair covered by a warranty and if so, will I void the warranty by doing the repair myself?Īs stated, the goal of the company is to be able to deny warranty claims as often as possible. Ordering replacement wheels for installation on your own or at a repair shop does not have to be super stressful if you keep in mind the following questions that you need to ask first. Even if they are going to do the repair the companies purposely make getting warranty service so time consuming and tedious that most people either choose to buy a new piece of luggage or do the repair themselves. Unfortunately, even the “lifetime” warranties and others are very limited in their scope and give the companies a lot of wiggle room to deny claims. If your suitcase is in otherwise good condition and only needs a single repair (like a wheel that needs to be removed and replaced) it might be cheaper, faster and easier to do that.įrequently, you get those benefits by doing the repair yourself even if you have what you think is a pretty solid warranty on the item. These are the attached parts of the luggage outside of the actual frame or shell of the piece and include things like the telescoping handles, the wheels, the corner guards and even the zipper pulls.
According to a 2013 article, more than half of the damage that will end up requiring some repair up to and including replacement of luggage comes from “components”.
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